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Industry News

Steve Sheley Dies, “a True Icon” in Illinois Radio

Radio World
5 years 1 month ago

Steven Lee Sheley died Monday after a lengthy battle with leukemia.

“Steve was a true icon in the southeastern Illinois and southwestern Indiana radio business,” said colleague Bill Shrode.

According to his obituary, for many years Sheley was the morning DJ for WAKO in Lawrenceville, Ill., after having worked an earlier stint there in the evenings. He also did a stint at WYER in the late 1980s.

Sheley started as a newsman for WNOI(FM) in Flora, Ill., in the early 1970s, and entered the broadcasting program at Wabash Valley College in Mt. Carmel, Ill. Among subsequent call letters on his resume were WVJC, WREY(AM) and WAKY.

Steve enjoyed radios, DXing, travel and assisting veterans. Affiliations included Moose, Eagles, and Sons of the American Legion.

A celebration of life will be announced at a later date. Memorial donations may be made to the Lawrence County Cancer Resource Center & Wig Shoppe. Emmons-Macey & Steffey Funeral Home in Lawrenceville, Ill., is in charge of arrangements.

 

The post Steve Sheley Dies, “a True Icon” in Illinois Radio appeared first on Radio World.

Paul McLane

Work From Afar With Wheatstone ReMix

Radio World
5 years 1 month ago

Working remotely has inspired Wheatstone to release ReMix, a remote mixing application.

ReMix is a Windows PC or tablet app that can access a WheatNet-IP audio network from afar.

According to Wheatstone, ReMix provides an affordable, quick alternative to a physical home studio for remote broadcasting and voicetracking by remotely accessing existing equipment at the station, such as codecs, hybrids, and playout systems.

Wheatstone Director of Sales Jay Tyler said, “ReMix is proving to be a great little application for all our broadcasters who need to get talent up and operating from home quickly and securely.”

The application can be installed on a Windows desktop, laptop or tablet in a home or remote studio or on a station PC that can be accessed by talent remotely through a secure VPN.

ReMix provides a direct user interface to the utility mixers found in the I/O Blades that make up the WheatNet-IP audio network. Each I/O Blade includes two built-in 8 x 2 stereo mixers, the inputs and output busses of which are available as resources on the network. The WheatNet-IP utility mixers are accessible anywhere in the audio network for simple functions such as summing, splitting, and level adjustment, performing crossfades and segues between sources, as well as creating custom mixes or intercom systems.

I/O Blades also include Wheatstone ACI (Automation Control Interface) for third-party control of automation systems and other Wheatstone partners’ gear and can be used for functions such as routing, ducking, panning, logic control, mixing and silence detection.

Info: www.wheatstone.com

The post Work From Afar With Wheatstone ReMix appeared first on Radio World.

RW Staff

Broadcast Pix Shows Visual Radio Package

Radio World
5 years 1 month ago

Visual radio system developer Broadcast Pix calls its new RadioPix a voice-automated, integrated visual radio production solution.

The new system combines the company’s Media Aware macros with voice-automation to turn a radio station’s host into a video producer. The package includes two new RoboPix PTZ cameras with 20X zoom and plug-and-play operation. Users plug them into two of the included Lenovo Tiny PCes five NIC ports using Cat-5 cables, connect to the local audio network for automatic triggering and receiving station output and then onto the internet.

Jeff Adams, RadioPix product manager, said, “It’s the behavioral intelligence that makes RadioPix unique. Show hosts don’t usually have time to also produce the video content, so RadioPix automates the production process, keeping it visually appealing.”

He explained, “By detecting microphone activity through the Dante interface, Broadcast Pix’s visually aware macros can be triggered. For example, activity on all mics could trigger a wide shot. Then, there is the ‘boredom’ macro, useful when a guest is speaking for longer than a minute. The shot could pull back, bring up the lower third title graphic, go to a wide shot, and then go back to a close up to keep the output interesting.”

The host can override the behavioral intelligence from optional touch screen panels, MIDI interfaces or even footswitches.

On initial startup, the system is ready to go, but a period of user consultation is included to help create the station’s look and feel. For example, import and position the station ID, choose suitable video clips and graphics elements and finally program the behavioral intelligence.

Broadcast Pix is pegging the price at $15,000.

Info: https://broadcastpix.com.

The post Broadcast Pix Shows Visual Radio Package appeared first on Radio World.

RW Staff

Exploring the Inovonics 674 AM Monitor Receiver

Radio World
5 years 1 month ago

As the radio broadcast ecosphere shifts towards streaming and digital delivery, the number of new products for the AM broadcaster seems to be on the decline. That’s why it was a delight when Inovonics unveiled their 674 AM Monitor Receiver in 2019. Part of the INOmini series, the 674 fills the niche for a versatile but inexpensive AM confidence monitor.

This software-defined DSP receiver has many cool features. 

As a global product, it can either tune in 10 kHz increments for the Americas, or 9 kHz increments for Europe. Audio outs are available in analog and digital, each with independent level adjustments. 

The multicolor, backlit LED display continuously shows received signal strength and audio levels. Combined with the jog wheel, this display also facilitates system setup. The 674’s programmable front-panel alarms with rear-panel tallies indicate low or no signal and audio program loss. 

Alarm conditions also cause the display to flash against a red background, a move guaranteed to get your attention. Tweaks and upgrades to the firmware are easily uploaded through the front-panel USB port.

Around back, there’s an F connector for the 50 ohm antenna input as well as terminals for the alarm tallies, including ground, +5 volts, low signal and audio loss. There’s also an AES digital audio output and analog line outputs labeled left and right. 

And no, analog AM stereo is not making a comeback, these are really dual monaural outputs that are adjustable from –15 dBu to +15 dBu. The logic behind the left/right nomenclature is that most studios are wired for stereo, whether the programming is or not. 

Finally, two paralleled coaxial power connectors can take the +12 VDC and daisy-chain it to two additional INOmini devices, useful if the 674 is rack mounted with two companion units.

The front-panel headphone jack will accommodate any stereo phones with a 3.5 mm plug. When the headphones are plugged in, the LCD menu will automatically switch to the headphone volume screen, and you can adjust volume with the knob. Press the knob again and you’re returned to the previous menu. 

Menu screen 6 gives a bargraph presentation of program audio level. The meters are peak-responding with a floating peak-hold function. One-hundred percentcarrier modulation corresponds to 0 dB. 

GETTING THE SIGNAL

As  a practical matter, the 674 can operate with just about any type of antenna. The 50 ohm antenna connector is insulated from the rear panel to create a quasi-balanced configuration. The instructions recommend connecting the shield to an external ground. 

Getting a strong, interference- and noise-free signal can be difficult in some locations, and Inovonics offers as an option the 637-01 passive AM loop antenna, with a figure 8 pattern, which can assist with some of the more challenging AM reception environments. 

Two menu screens determine how the 674 will sound. The standard NRSC truncated 75 µs de-emphasis may be switched in or out. The manual suggests making a decision based on which sounds best to you. A second screen enables selection of  IF bandwidth. Your options are 2, 3, 4 and 6 kHz. These settings mark the –6 dB points. 

Your selection is really a tradeoff between background noise and fidelity, with the 6 kHz setting being as close to high fidelity as you’re going to get. 

The days when you could troubleshoot broadcast equipment and make the repairs yourself are long gone. As with most modern gear, the Inovonics 674 is designed around surface-mount technology and chips with firmware, so the company recommends returning equipment to the factory for repairs. 

Nevertheless, curiosity dictates that it be taken apart just to see what it looks like inside. The board work, sheet metal and paint jobs are all up to Inovonics’ usual high standards.

Our evaluation 674 performed well with a long-wire outdoor antenna. The use of the traditional cold water pipe as an antenna ground turned out to be ill-advised. Smart meters dump large amounts of noise into the ground wiring. A stake driven into the ground outside the window worked much better. 

As expected, local stations could be set for NRSC off and 6 kHz with good fidelity and no noise. The AGC range of the 674 is broad enough to seamlessly handle day/night power reductions and antenna pattern changes. Although not intended for DXing, distant stations can easily be received, and are listenable with NRSC on and reduced bandwidth. Of course, noise from summer electrical storms is always a problem.

While the firmware in the 674 works as expected, other features could make it much better. As it stands, there is no way to store settings for multiple stations. That could make it inconvenient for users who work for a cluster. A preset function would also be useful if you want to do an A-B comparison between your station and the competition for the purpose of setting up audio processing

While the 674 is geared to a global market, the display is only offered in English. A menu selection of languages might make it more user-friendly outside the United States and other English-speaking countries.

Your happiness with the 674’s performance may depend to a large degree on how much thought and planning has been put into its antenna. Back in the day, a frightening number of stations used a short piece of wire and a clip lead as an AM antenna for EBS and EAS boxes, and even for mod monitors. It was never a good idea. 

Today, the proliferation of smart meters, LED and fluorescent lights, computers and switching power supplies all combine to create very high noise levels across the LW, MW and SW frequency bands. An outdoor antenna connected to the 674 via coax is almost mandatory for good reception. 

PRODUCT CAPSULE: Inovonics 674

Monitor Receiver

Thumbs Up

+ Independent audio level controls for analog and digital outputs

+ Programmable front alarms with rear-panel tallies for low signal and audio program loss

+ De-emphasis and IF bandwidth options for best audio quality

Thumbs Down

– English-only display

– No presets or easy to A-B compare stations

Price: MSRP $880

 

Contact: Gary Luhrman at Inovonics at 1-831-458-0552 or visit www.inovonicsbroadcast.com.

The post Exploring the Inovonics 674 AM Monitor Receiver appeared first on Radio World.

Tom Vernon

DAB+ Lends a Hand in a Time of Crisis

Radio World
5 years 1 month ago

The author is president of WorldDAB.

Patrick Hannon

As people around the world are faced with a global pandemic, the full extent of which has yet to be determined, governments are increasingly looking for new ways to keep their citizens informed and out of harm’s way, while enforcing strict stay-at-home regulations.

As one of the oldest communication platforms available, radio has always played a significant role in times of crisis. Today, the role of DAB+ digital radio is more important than ever — keeping citizens informed, and providing some sense of belonging and togetherness to the most vulnerable people who are faced with a lengthy spell of uncertainty and isolation.

HELPING THE MOST VULNERABLE

In this time of crisis, we are seeing more and more ways by which DAB+ digital radio is helping broadcasters address issues such as loneliness, due to long period of social distancing and self-isolation.

A graph highlighting the number of national radio services on air (DAB/FM) in some European countries.

In the United Kingdom, BBC local radio has partnered with manufacturers, retailers and a loneliness charity to offer free DAB radios to the most vulnerable people aged over 70. The campaign has been a huge success, with local radio stations receiving more than 8,000 calls a day from members of the public.

NEW SERVICES

One of the key benefits of DAB+ is that it offers listeners a wider pool of content to choose from — both on a national level and in specific regions. In the U.K., a new DAB+ service broadcasting important information on the outbreak and spread of COVID-19 has just launched on a number of small-scale multiplexes across the country.

Named Health Info Radio, the DAB+ station broadcasts a mixture of updates on COVID-19 symptoms, myths and social isolation rules and guidelines, as well as interviews designed to help listeners through the national lockdown. Produced as a public service in London, the station is already available in a several major cities across the U.K.

Similarly, in Austria’s capital Vienna, DAB+ is being used to broadcast announcement loops with crucial information related to COVID-19. In addition to the announcements that run continuously in German, there are also several information stations on air in English, Turkish and Romanian, as well as an “Emergency Warning Functionality” (EWF) station broadcasting in Bosnian, Serbian and Croatian.

When on air, the EWF station — a special service dedicated to disasters and matters of the utmost importance — can break into the majority of receivers, including radios that are in sleep mode.

In Germany, the commercial radio station Schwarzwald Radio (Blackforest Radio), broadcast nationally on DAB+, has announced the launch of the first nationwide game night on DAB+. Schwarzwald Radio’s aim is to provide some distraction and boost the morale of German citizens who are currently confined to their homes.

CONGESTED NETWORKS

As millions of people remain confined to their homes, telecoms operators are struggling to cope with the surge in internet and mobile phone usage, and the network congestions that come hand in hand with them.

In Britain, the biggest telecoms companies have set aside their rivalries and launched a national campaign to tell the public how to manage this surge with the hope of reducing congestion. DAB+ does not require internet, and as such, helps alleviate some of the pressure building up on telecoms operators as internet usage continues to grow.

DAB+ allows broadcasters to combine classic content with digital diversity, without the need for internet connectivity, freeing up much needed internet bandwidth. More importantly in this time of crisis, it offers a wide range of news, safety guidelines, tailored information and distractions to the population — both nationally and on a regional level — all much needed at this time.

The post DAB+ Lends a Hand in a Time of Crisis appeared first on Radio World.

Patrick Hannon

TechSurvey 2020 Tracks Smart Speaker Success

Radio World
5 years 1 month ago

The home listening environment has become a hostile place for AM/FM radios. The proliferation of electronic devices such as computers, LED lighting, and especially smart power meters has combined to raise the noise level to the extent that reception is near impossible. That could be part of the reason smart speakers have experienced such explosive growth. Techsurvey 2020 fills in the details, including some opportunities for radio, but also implies there may be a dark cloud in the device’s future.

Their data suggests a close correlation between age and ownership of an AM/FM radio. The silent generation leads with 92%, and that number gradually decreases, ending with 67% for Gen Z. Overall ownership has fallen from 89% in TS 2016 to 81% for TS 2020.

These trends, according to Jacobs data, are almost the reverse for smart speaker ownership. The silent generation owns just 18% of the smart speakers, while millennials own 41%. Gen Z and Gen X are almost tied for second place, with 38 and 37% respectively. Overall ownership has skyrocketed from 11% with TS 2017 to 33% with TS 2020.

Listening to streamed music tops the list of frequent uses for smart speakers; AM/FM radio listening is essentially tied for second. Sadly for radio, data from TS 2020 also suggests that only 38% of smart speaker owners have heard stations promoting the devices.

This comes despite data from Jacobs Media which suggests that radio’s local orientation continues to grow in importance. Fred Jacobs, president of Jacobs Media adds, “While it’s always been true that localism matters, that’s never been more the case than with the coronavirus pandemic we’re facing now. Some broadcasters have really embraced smart speaker technology and promoted it well, while others have their work cut out for them.” He adds that stations who lean into their personalities and really embrace localism may come out ahead of the game when the current crisis has passed.

[Read: TechSurvey 2020 Looks at Podcast Growth]

Despite its meteoric growth, the future is not all bright for smart speakers. Jacobs survey also asked why respondents do not own a smart speaker. “No use for one” led the responses with 37%, and “privacy concerns” was second with 32%.

As Jacobs elaborates, “We started to hear more about privacy concerns with smart speakers in our focus groups, so we added the question in TS 2020. There’s no doubt that the voice activated internet is here to stay, but privacy issues are not going to go away. It’s something that Amazon, Google and the rest of the smart speaker manufacturers will need to come forward and address.”

 

The post TechSurvey 2020 Tracks Smart Speaker Success appeared first on Radio World.

Tom Vernon

Beasley Cuts 67 Jobs, Furloughs Others

Radio World
5 years 1 month ago

Beasley Media Group is among the U.S. radio companies cutting jobs and reducing salaries in the face of the business downturn caused by the coronavirus health crisis.

Beasley made cuts Tuesday. Chief Communications Officer Heidi Raphael confirmed in an emailed statement: “Our company, like other broadcasters and our clients, is being directly impacted by the recent unanticipated economic downturn due to the coronavirus pandemic. Like so many others in our industry, we must adjust to the new and unforeseeable circumstances we now face.”

She said Beasley eliminated 67 positions, and furloughed 18 full-time employees and several part-timers. She did not identify the positions eliminated; RW believes they included about a half-dozen engineers.

The company also reduced salaries for full-time employees by 10% for the second quarter, unless prevented by contractual obligations. CEO Caroline Beasley is taking a 20% reduction. It reduced the hours for full-time hourly employees to 36 hours.

“We anticipate bringing back all furloughed employees at the end of the second quarter or sooner if circumstances permit,” Raphael said.

According to AllAccess and other trade publications, iHeartMedia this week also instituted furloughs and reductions in executive pay.

The post Beasley Cuts 67 Jobs, Furloughs Others appeared first on Radio World.

Paul McLane

Cameras Keep Watch at Your Transmitter Site 

Radio World
5 years 1 month ago
Fig. 1: A strategically-placed IP camera keeps watch on your transmitter site equipment.

Ernie Nearman is a veteran broadcast engineer who has been practicing in Honolulu for decades. Like any contract engineer, Ernie sometimes has to be in two places at once, and believe it or not, he’s figured a way to do just that.

Ernie uses strategically-placed IP cameras at his sites to give him “remote” eyes to see what’s going on. He acknowledges that these IP cameras are not cheap, but if you buy the style that provides pan, tilt and zoom features, the camera does a pretty good job of letting you know what’s going on before you arrive at the site. 

Fig. 2: By selecting a camera with pan and tilt functions, the camera can zoom in to a specific piece of equipment, like this transmitter fault panel.

At one site, the camera is mounted on conduit so it normally faces the door (Fig. 1). Anyone entering the site can be identified. However, with the built-in mechanical adjustments, Ernie can remotely turn the camera to view the faults on a transmitter, as seen in Fig. 2 or point the camera in another direction to check the room temperature and Nitrogen pressure gauges (Fig. 3).

Fig. 3: Pan in another direction to check the room temperature and N2 pressures.

After a storm, wouldn’t it be nice to know the surge suppressor took a hit before arriving at the transmitter site? Fig. 4 shows that information. These little snapshots may not seem important, but when you are handling a number of contract clients, IP cameras can help you perform triage.

Fig. 4: How about checking your Surge Suppression status, before arriving at the site?

If, for example, a station goes down and you see that the fault can be corrected remotely, your time can be spent on bigger issues. Ernie says this benefit is especially appreciated when a storm rolls through, taking several of his contract clients off the air at the same time. These IP cameras permit engineers to work smarter and more efficiently.

Fig. 5: The compact camera fits in the palm of your hand, making mounting a breeze.

Ernie chose the Amcrest IP Camera, Model IP4M, in Fig. 5. It’s not the cheapest but its features include Ultra-HD resolution, remote viewing, two-way audio and night vision. It uses power over the Ethernet.

Fig. 6: Compile a screen to show both inside and outside the transmitter site.

Yes, you can find less expensive versions, but buying cheap junk probably won’t give you the features you need. Consider this a diagnostic tool, so don’t fall for the $20 wonders — you’ll be disappointed. 

You can find out more by Googling “Amcrest IP cameras” or searching for them on Amazon.

***

Have you signed up for the SBE Member Plus membership tier? When you do, you’ll have access to all of the SBE webinars. These broadcasting webinars provide online training in a variety of broadcast engineering topics. Head to www.sbe.org for more information.

***

April 1 is here. With that in mind, Newman-Kees’ Frank Hertel sent in some tips for using the latest release of Sonus Precarious Audio Software.

He writes that many engineers have yet to experience Sonus Precarious and its quirks. As an experienced user, Frank thought it would be useful to share some of the things that you need to be aware of when considering Sonus Precarious.

  • If you download the free version, after three months, you will be required to purchase and install a dedicated Sonus Precarious hard drive to save your work.
  • When deleting elements of your work, all mouse buttons and the scroll wheel must be used in reverse order. They provide this as an extra safety feature for jocks, to keep them from accidentally deleting elements of their work.
  • All work is saved in the new Sonus Precarious file format. To distribute your recorded work to others, you must attach a document that has a ciphered phrase. That ciphered phrase must be decoded and entered to unlock the recording for playback.
  • Sonus Precarious offers a user-selectable series of new bitrates, to enhance the sound of the recorded work. This gives you the sound quality that relates to the year of audio quality development. For example: one of the bitrates is called “64÷8,” and it actually enhances recordings to sound like 1941.  
  • Be aware that the manual is written in 64-point “Baked Alaska Script” font. They did this because, they explain, “It’s pretty!”

Have a great April 1. 

John Bisset has spent over 50 years in the broadcasting industry and is still learning. He handles western U.S. radio sales for the Telos Alliance. He holds CPBE certification with the Society of Broadcast Engineers and is a past recipient of the SBE’s Educator of the Year Award.

The post Cameras Keep Watch at Your Transmitter Site  appeared first on Radio World.

John Bisset

Sound Ideas. Sound Decisions.

Radio World
5 years 1 month ago

The author is communications manager for Radiodays Europe.

COPENHAGEN — Have you seen the YouTube clip of two Glaswegians with strong Scottish accents trying to work the voice controls in a lift? Or the lady sitting in a mid-range car trying to find a radio station using the voice controls, her accent is very strong and she calls the stations by their abbreviated names.

Rosie Smith

Those are two, rather old, examples of where voice control doesn’t work. The problems of voice control are well known, but with the rise of the smart speaker the future is most surely voice-controlled so how does your station work with the voice? Can listeners find you? Or is your name and frequency too difficult to find on a voice-controlled device or in a device-controlled system in the car?

MORE WORK

Some stations are working on their smart speaker future and with the major smart speaker manufacturers to try and ensure that no matter the listener’s accent, the many ways the station is named (e.g. name/frequency/abbreviation), the speaker gets to the right place and you don’t lose listeners.

The sound of someone’s voice needs to be understood and, radio stations need to do more work to ensure they are the first on the list when “Alexa play…,” is uttered.

The revolution is happening or has happened depending on whom you talk to in terms of the sound of podcasting, “800,000 valid podcasts are now available in Apple Podcasts.”

In addition, the explosion of the podcast market continues with new players entering, new forms of production and a media truly open to all with a microphone and the ability to stand the heat of sitting under a duvet while recording their podcast (production method suggest by “Beef and Dairy Network Podcast” Ben Partridge, RDE Podcast Day 2019) — though apparently kids tents with a duvet over the top works just as well.

The sound of short, home produced podcasts though, like the early days of YouTube videos, are now moving on. With more production houses entering the market the sound of podcasts are becoming more professional, more stylized and may be losing some of the previously and joyously bad production which marked out podcasts in the early days.

That’s not to say that there still aren’t a lot of people out there desperate to know which microphone to use? What makes a podcast sound like a winner is becoming the Holy Grail: How do you make your podcast stand out in a market place where many new podcasts are launched daily?

The sound of the radio in terms of diversity and equality remains an area that needs to be tackled head on in all countries. More stations need more female voices and those from multicultural backgrounds. As local communities diversify so too must radio, bringing a wealth of opinions, experiences and familiarity to their listeners.

If the “woke” generation is the audience of tomorrow, then radio needs to appeal to them and bring the sound of their generation to radio. Podcasts in this respect cater to this demographic bringing with them the multisound world that should be the goal of all stations.

GATE-KEEPER PLATFORM

What is the next big thing for sound? In every space the sound you hear is a key part of the experience. But how do you deliver that sound? Will it be on 5G in the future? In the United Kingdom, mobile network operator and internet service provider, EE, has 5G coverage in over 50 towns at the end of 2019; in the United States Verizon 5G has gone live in parts of 31 cities; and in Australia Telestra covered 10 major cities by the end of 2019, according to TechRadar.com. A similar story in many other markets, 5G is coming to listeners and quickly.

Broadcasters are eagerly exploring how they can deliver more on the mobile networks but the issue of a “gate keeper” for your station’s sound is once again being discussed. Also, the question arises: Will listeners pay for radio streaming?

In a recent study by Imperial College London, researchers found “the evolution of modern culture, including pop music, is just as slow as biological evolution.” What do changing tastes mean for music stations? If smart speakers are outselling traditional radio devices what does that mean for radio? If the car of the future is autonomous what will radio sound like?

These are just some of the questions facing radio today. Making “sound” decisions for a station is the preoccupation for every CEO, head of radio and program director. Competition for the ear is growing, though radio still remains in a strong position, how do you navigate this new world of sound?

Sound ideas and sound decisions on all platforms, across all innovations in technology are paramount.  Radiodays Europe in Lisbon, now slated for December, will address these issues with examples from radio stations worldwide with a view to ensuring the sound of radio continues to hit the right note.

The post Sound Ideas. Sound Decisions. appeared first on Radio World.

Rosie Smith

Spring Show @ Home

Radio World
5 years 1 month ago

This free resource is part of Radio World’s “Spring Show @ Home” initiative, helping equipment buyers and sellers keep in touch in an April without an NAB Show.

In the 21st century, radio is enduring, engaging and evolving. So too are the media companies that create all that great content. And so are the manufacturers that make the technologies that are the backbone of our great industry.

The guide is intended to give you a sampling of new offerings that you would have seen if you’d attended the show. It includes ads and Product Previews from our sponsors about technologies they are introducing or highlighting this spring. Also, you’ll find “Exhibitor” listings based on the material that companies had sent us shortly before the physical convention was cancelled.

Thank you for being part of this great industry and of the Radio World community.

Read the ebook here.

The post Spring Show @ Home appeared first on Radio World.

RW Staff

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